About this course
The Certificate IV in Leadership and Management is designed to equip current and emerging leaders with the skills, knowledge and confidence to lead teams effectively in today’s fast-paced business environment.
Delivered in a flexible, self-paced format, this nationally recognised qualification allows businesses to upskill their staff without interrupting operations ensuring participants can learn when it suits them, while applying new skills directly in the workplace.
Course content
- Leading and managing workplace relationships
- Effective communication and conflict resolution
- Planning, organising and overseeing team operations
- Performance management and staff development
- Implementing operational plans and workplace improvements
- Problem-solving and decision-making strategies
- Workplace health, safety and compliance
- Managing customer service and stakeholder engagement
Who can do this course?
This course is ideal for supervisors, team leaders, department managers and those looking to step into a leadership role. It is particularly suited for large businesses aiming to develop leadership capability across their workforce.
What do I need to bring?
- Photo identification
- Pen and notebook
- USI Number
$2490.00 per person (GST inclusive) per participant, group rates available
The course can be completed in two flexible formats. Option 1 is an initial 7-day face-to-face block, followed by self-paced study. Option 2 is one day per week of face-to-face training over 12 weeks, combined with additional study
Nationally recognised qualification: BSB40520 Certificate IV in Leadership and Management