What is a VOC?

A Verification of Competency (VOC) is an assessment of a persons knowledge and skills. The process assists employers with meeting their Workplace Health & Safety (WH&S) obligations to deem staff competent to perform a task or operate plant and/or equipment.

VOC’s are undertaken on persons who already hold a current ticket, licence or unit of competency, to verify that they are still competent to that standard. Persons undertaking a VOC must provide evidence of their existing competency. The outcome of the VOC process is a Certficate which references the activities or tasks verified, and/or the plant and equipment verified on.

What machines can you be verified competent on?

  • Forklift
  • Order picking forklift
  • Scissor lift
  • Boom lift
  • Telescopic handler (Manitou)
  • Mobile crane
  • Tower crane
  • Excavator
  • Skid steer
  • Front end loader
  • Heavy vehicles (HR, HC, MC)

Workplace Health and Safety Regulations

Work Health and Safety Act 2011 states:

  1. The clause applies for the purposes of Section 19 of the Act to a person conducting business or undertaking (or PCBU) (this could be the Trainer)
  2. The person must ensure that information, training and instruction provided to a worker is suitable and adequate with regards to
  • The nature of the work carried out by the worker
  • The nature of the risks associated with the work at the time the information, training or instruction is provided, and
  • The control measures implemented.

Maximum penalty (a) in the case of an individual is $6,000 or (b) in the case of a body corporate $30,000

  1. The person must ensure, so far as is reasonably practicable, that the information, training and instruction provided under this clause is provided in a way that is readily understandable by any person to whom it is provided.


Contact us on 0477 453 497 or at info@amptraining.net for a quote

Course Duration

15 – 30 minutes per participant


Successful completion of this course results in a digital and hard copy Verification of Competency Certificate and Wallet Card for the dedicated plant/machinery the applicant has been assessed on